Terms of service
Welcome to INDICOT. By accessing, browsing, or purchasing products through our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.
1. About Us
INDICOT is a contemporary Indian fashion brand offering thoughtfully designed women’s apparel inspired by India’s rich textile and craftsmanship traditions.
Our online store operates through the Shopify e-commerce platform.
2. Use of Our Website
By accessing or using our website, you confirm that:
* You are at least 18 years of age, or you are accessing the website under the supervision and consent of a parent or legal guardian.
* The information you provide to us is accurate and complete.
* You will use our website only for lawful purposes.
* You will not misuse, disrupt, damage, or attempt to gain unauthorised access to our website or its systems.
* You will not use our website or its content for fraudulent, unlawful, or unauthorised purposes.
We reserve the right to restrict or terminate access to our website where we reasonably believe these terms have been violated.
3. Products
We make every reasonable effort to ensure that product descriptions, photographs, colours, measurements, and other information displayed on our website are accurate.
However:
* Certain INDICOT products may feature handcrafted, artisanal, or traditionally produced fabrics and techniques.
* Minor variations in colour, texture, print placement, weave, or finish may naturally occur and are not necessarily considered manufacturing defects.
* Product colours may appear slightly different depending on your device, screen settings, lighting, and display configuration.
* Measurements may have minor variations due to manufacturing and fabric characteristics.
* Product availability is subject to change without prior notice.
Such variations are part of the character and individuality of handcrafted and textile-based products.
4. Pricing & Payments
All product prices displayed on our website are stated in Indian Rupees (INR), unless otherwise specified.
* Prices are subject to change without prior notice.
* Promotional offers, discounts, and pricing campaigns may be changed or withdrawn at our discretion.
* Applicable shipping charges, taxes, or other charges, where relevant, will be displayed during the checkout process.
* Payments must be completed through the payment methods made available on our website.
* Payment transactions may be processed by third-party payment service providers.
* INDICOT does not guarantee the availability of any particular payment method at all times.
We reserve the right to correct pricing, product, or technical errors and, where necessary, cancel an affected order.
5. Order Placement & Confirmation
When you place an order through our website, you are making a request to purchase the selected products.
An order is considered accepted and confirmed only after:
1. Your payment has been successfully authorised or received; and
2. We have issued an order confirmation.
Receiving an automated order acknowledgement does not necessarily mean that the order has been finally accepted.
We reserve the right to cancel or refuse an order where reasonably necessary, including in circumstances involving:
* Product unavailability or stock discrepancies
* Incorrect or incomplete product or pricing information
* Incorrect customer or shipping information
* Suspected fraudulent or unauthorised transactions
* Technical errors
* Unusual or suspicious ordering activity
* Circumstances beyond our reasonable control
If an order is cancelled after payment has been received, the applicable amount will be refunded through the relevant payment method, subject to the applicable refund process.
6. Shipping & Delivery
We aim to dispatch and deliver orders within the timelines communicated on our website or during checkout.
However, delivery timelines may be affected by circumstances outside our reasonable control, including:
* Courier or logistics delays
* Weather conditions
* Natural disasters
* Strikes or transportation disruptions
* Government restrictions
* Incorrect or incomplete shipping information
* High-volume periods, holidays, or unforeseen operational circumstances
INDICOT will make reasonable efforts to assist customers in resolving delivery-related issues but cannot guarantee delivery timelines controlled by independent logistics providers.
7. Returns, Exchanges & Refunds
Returns, exchanges, cancellations, and refunds are subject to the INDICOT Return & Refund Policy published on our website.
Customers are responsible for reviewing the applicable policy before placing an order.
Where a product is eligible for return, exchange, or refund, the applicable conditions, timelines, exclusions, and procedures stated in our Return & Refund Policy will apply.
8. Intellectual Property
All intellectual property appearing on the INDICOT website and associated digital channels, including but not limited to:
* INDICOT name and brand identity
* Logo and trademarks
* Product photographs
* Product designs
* Graphics
* Website design
* Written content
* Product descriptions
* Videos
* Marketing materials
* Illustrations
* Original creative content
is owned by or licensed to INDICOT, unless otherwise stated.
No content may be copied, reproduced, modified, distributed, republished, commercially exploited, or used without our prior written permission.
Unauthorised use of our intellectual property may constitute a violation of applicable intellectual property laws.
9. User-Generated Content
If you voluntarily submit photographs, reviews, testimonials, comments, or other content to INDICOT through our website or official social media channels, you represent that you have the right to submit such content.
By submitting content for publication, you grant INDICOT permission to use, reproduce, display, and publish that content for legitimate business, marketing, promotional, or social media purposes, subject to applicable law.
We reserve the right to remove content that is unlawful, misleading, offensive, defamatory, or otherwise inappropriate.
10. Limitation of Liability
To the extent permitted by applicable law, INDICOT will not be responsible for losses, damages, delays, or interruptions arising from circumstances beyond our reasonable control.
This may include delays or failures caused by third-party courier services, payment providers, hosting providers, internet service providers, natural events, government actions, technical failures, or other external circumstances.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
11. Website Availability & Accuracy
We aim to keep our website information accurate, current, and available. However, we do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.
We may temporarily suspend, modify, update, or discontinue any part of the website, product catalogue, or services without prior notice where reasonably necessary.
12. Governing Law & Jurisdiction
These Terms & Conditions are governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising in connection with these Terms & Conditions or your use of the INDICOT website shall be subject to the jurisdiction of the competent courts in Jaipur, Rajasthan, India.
13. Changes to These Terms
INDICOT may modify these Terms & Conditions from time to time to reflect changes in our business, products, services, technology, or applicable legal requirements.
Updated terms will be published on this page along with a revised “Last Updated” date.
Your continued use of our website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.
14. Contact Information
For questions, concerns, or assistance regarding these Terms & Conditions, please contact us:
INDICOT
Email: support@indicot.store
Phone: +91 90017 28448
Address: PCO-C-12, Sanganer, Maharaja Kishan Singh Nagar, Ramsinghpura Dholai, Jaipur, Rajasthan 302020, India